Shipping policy

This English version is a translation provided for convenience. In case of discrepancy, the French version prevails.

SHIPPING POLICY


Delivery

We deliver anywhere in Québec. Orders are prepared and shipped within 1 to 3 business days. Delivery times then vary by region and carrier, usually between 2 and 8 business days.


Shipping costs

Standard delivery costs $12 and is free for any order of $49.90 or more. Express delivery costs $20.


Free pickup

Pickup is free at 1780 rue Décarie, Saint-Laurent (Montréal). You will receive an email as soon as your order is ready.


Olloa Club subscriptions

Club orders are charged and delivered once a month. Delivery is free for all Club plans.


Order tracking

A tracking number is emailed to you as soon as your order ships.


A question about your delivery? Write to us at contact@olloa.ca.